Klarna Clearpay
About Klarna
Klarna offers flexible payment options that allow you to shop now and pay later. At Mobiles Wholesale, we’re committed to making your shopping experience as smooth as possible. Below are answers to common questions about using Klarna with your purchases.
Frequently Asked Questions
What happens if I make a return?
If you return an item purchased using Klarna, your payment will be adjusted automatically once we process your return. Please ensure you notify us of the return and keep your proof of postage. Klarna will update your statement and pause any payments until the return is confirmed by Mobiles Wholesale. Once the return is approved, Klarna will refund any payments made or adjust your remaining balance accordingly.
There’s something wrong with my order. Do I still need to pay for it?
If you receive an incorrect or damaged product, please contact Mobiles Wholesale customer support immediately at sales@mobileswholesale.co.uk. Do not pay the Klarna invoice until the issue is resolved. You can also log in to your Klarna account and select “Report a problem” to pause your statement while we investigate and provide a replacement or refund.
I have not received my order. What happens to my statement?
You do not need to pay your Klarna statement until you’ve received your order. Please contact Mobiles Wholesale to confirm your delivery status. Meanwhile, log in to your Klarna account and choose “Report a problem” — this will pause your payment due date until your order is delivered. Klarna ensures your account remains protected during any delivery delays.
My statement is incorrect. What should I do?
If your Klarna statement doesn’t match your purchase or reflects an incorrect amount, please contact Mobiles Wholesale first to verify your order details. If the issue persists, log in to your Klarna account and reach out to Klarna Support directly through the Klarna app or website to correct your statement. Klarna will work with Mobiles Wholesale to resolve any discrepancies quickly.
What happens if I don’t make a Pay in 30 Days payment on time?
If you miss your Pay in 30 Days due date, Klarna may charge a late fee or restrict future purchases using their service. It’s important to contact Klarna as soon as possible to avoid penalties. We recommend logging into your Klarna account to check for reminders and ensure you make payments promptly to maintain a good payment history.
What happens if I don’t make a Pay in 3 payment on time?
If a Pay in 3 installment payment is missed, Klarna will attempt to collect it again after a few days. If unsuccessful, Klarna may charge a late fee or report the missed payment to credit reference agencies. To avoid this, please ensure you have sufficient funds available on your selected payment method. You can manage and view upcoming payments anytime through your Klarna app.
Additional Resources
Klarna App
Download the Klarna app to manage your payments, track orders, and get payment reminders. Download App
Need More Help?
Can’t find the answer you’re looking for? Contact our support team for assistance. Contact Support
Why Choose Klarna?
Secure Payments
Your payment information is always protected with Klarna’s secure payment system.
Flexible Options
Choose from Pay in 30 Days or Pay in 3 installments to suit your budget.
Shop Now, Decide Later
Try before you buy with the option to return items if they’re not right for you.
About Klarna
Klarna offers flexible payment options that allow you to shop now and pay later. At Mobiles Wholesale, we're committed to making your shopping experience as smooth as possible. Below are answers to common questions about using Klarna with your purchases.
Why Choose Klarna?
Secure Payments
Your payment information is always protected with Klarna's secure payment system.
Flexible Options
Choose from Pay in 30 Days or Pay in 3 installments to suit your budget.
Shop Now, Decide Later
Try before you buy with the option to return items if they're not right for you.
Materials
We’ve been working on perfecting bioplastics that feel good, wear well, and compost when you’re finished using them as a phone case. You’ll find the same great material in our iPhone Bio Case.
Our bioplastic is verified to meet U.S. (ASTM D6400-04) and E.U. (EN13432) standards for compostability. It means you can toss your case in the city compost bin when you upgrade your phone.
Brooklyn Simmons
BARONE LLC
We make the perfect shoes for you
If you return an item purchased using Klarna, your payment will be adjusted automatically once we process your return. Please ensure you notify us of the return and keep your proof of postage. Klarna will update your statement and pause any payments until the return is confirmed by Mobiles Wholesale. Once the return is approved, Klarna will refund any payments made or adjust your remaining balance accordingly.
If you receive an incorrect or damaged product, please contact Mobiles Wholesale customer support immediately at sales@mobileswholesale.co.uk. Do not pay the Klarna invoice until the issue is resolved. You can also log in to your Klarna account and select "Report a problem" to pause your statement while we investigate and provide a replacement or refund.
You do not need to pay your Klarna statement until you've received your order. Please contact Mobiles Wholesale to confirm your delivery status. Meanwhile, log in to your Klarna account and choose "Report a problem" — this will pause your payment due date until your order is delivered. Klarna ensures your account remains protected during any delivery delays.
If your Klarna statement doesn't match your purchase or reflects an incorrect amount, please contact Mobiles Wholesale first to verify your order details. If the issue persists, log in to your Klarna account and reach out to Klarna Support directly through the Klarna app or website to correct your statement. Klarna will work with Mobiles Wholesale to resolve any discrepancies quickly.
If you miss your Pay in 30 Days due date, Klarna may charge a late fee or restrict future purchases using their service. It's important to contact Klarna as soon as possible to avoid penalties. We recommend logging into your Klarna account to check for reminders and ensure you make payments promptly to maintain a good payment history.
If a Pay in 3 installment payment is missed, Klarna will attempt to collect it again after a few days. If unsuccessful, Klarna may charge a late fee or report the missed payment to credit reference agencies. To avoid this, please ensure you have sufficient funds available on your selected payment method. You can manage and view upcoming payments anytime through your Klarna app.
